Privacy policy

Who we are

Loaded Sound Management is the operator of loadedsoundmgt.com. Email info@loadedsoundmgt.com for privacy requests.

Effective October 18, 2026.

What we collect

• Artist applications: name, artist name, email, optional phone, city and state, genre, music and social links, the help you asked for, optional listener or follower note, your message, and an optional EPK PDF.
• Contact messages: name, email, topic, optional artist name, and the message.
• Talent booking inquiries: the artist you asked about, your name, organization or venue, email, optional phone, event type, event date, backup date, city, venue, expected attendance, budget range, set length, whether travel and lodging are provided, and the details you write.
• Paid intake forms: your name, email, and the project details you submit before payment. That includes song links, questions, handles, release details, and the notes you write for a review, audit, or done-for-you service. We store those answers and email them to our team.
• Release checklist signups: email address.
• Promoter, venue, and industry contacts we keep for booking: name, email, organization, phone, city, and notes. These people may never have used the site.
• Roster records for managed artists: contact name, email, phone, and notes, plus contract dates and public links.
• Internal notes on applications, bookings, and consults, and task titles and notes written by the admin.
• Square payments: service, amount, currency, Square payment id, order id, buyer email, and refund status. Square collects the card and, for a session or plan, the buyer email on their checkout page. We do not receive or store card numbers.

Why

We use this information to review applications, answer messages, reply to booking inquiries, send the checklist, deliver the service you bought, and keep a record of payments and refunds.

Where it is stored

We keep form submissions on our own server, not in a third-party CRM. Only Loaded Sound Management staff can see them.

Email

We email you when we receive a form and when a payment is confirmed.

Cookies

We use one cookie to keep staff signed in to the admin area. It is not used for tracking.

Sharing

We do not sell personal information. Square processes the payment under their own terms. Our email host transmits the messages we send, including the paid-intake answers we email. We share information if the law requires it.

How long

Abandoned unpaid intakes are purged after 30 days. Paid or delivered submissions are kept 24 months. Artist applications and their EPK PDFs are kept 24 months from submission. Contact messages are kept 24 months. Booking inquiries are kept 24 months. Promoter, venue, and industry contacts are kept for 24 months after the last edit. Open tasks are kept. Finished tasks are kept for 24 months after the last edit. The audit log is kept 24 months. Roster contact name, email, phone, and notes are removed 24 months after the later of the last edit and the contract end, and only after the contract has ended. A contract with no end date is kept. Checklist and email-list signups stay until you unsubscribe. Every checklist email has an unsubscribe link. Press Unsubscribe on that page and you're off the list. After you unsubscribe, we keep a hash of the email for 24 months, not the email itself, then delete that record. Signing up again removes the old record for that email. We keep payment records for 7 years as business records. Consult notes are removed 24 months after the payment, including when that payment has no email, and also when an admin deletes that person's records. After a submission, application, message, or inquiry is purged, the payment row remains without the email, consult notes, or other personal details. Email info@loadedsoundmgt.com to ask for a deletion. An admin can delete a person's stored records by email, including the application and its EPK, the booking inquiry, the paid intake, industry contacts, tasks linked to that contact, consult notes, and the roster contact name, email, phone, and notes. Those records are deleted when the admin confirms, whether or not any name match is left. A task or audit line is removed or redacted automatically only when the whole email appears, not as part of a longer address. A line that contains the whole name, not as part of a longer word, is shown unchecked and is removed only if the admin selects it. Stage names are not matched. Name-only mentions are reviewed by an admin. The names are kept for up to 30 days only so that review can finish. Payment rows we still have to keep have the email removed. Audit log rows stay, with the email removed automatically and the name removed only when that line is selected.

Children

This site is not directed at children.